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My pick up point at 501 Park was under construction, and there was no sign posted anyway of where the van pick point was. I was 25 minutes early, walked around, finally called to see where I was supposed to meet the van...not at the pick up address but in an adjacent...
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Anonymous
Anony

My experience is with Arizona Shuttle over more than last twenty years, as a Tucson native.I find this review consistent with my experiences with them. The central office has...

1.0
I liked
  • Driver who eventually showed up
I didn't like
  • When the airport was my destination
  • Customer service agent on the phone was horrid
  • Inflexible policy about a fault generated by the company
#820613
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Paid for a ride never showed up or even a curtsisy call to let us know. Many phone calls and emails trying for a refund or a credit. All they could say was they have refunded the money. But hey it's the electronic age you can see your bank info online. How *** are they...
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1.0
I didn't like
  • Poor
#819252
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I had a similar situation when I worked for Rory. His vehicles were always broken. My first day was power steering went out as I was driving one of the minivans. When I worked a Sunday, the A/C was broken. The next time I worked, vehicle needed oil and I had to...
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beutlerdale
beutlerdale

Good advice, maybe they can shut South West Shuttle down!

1.3
#791736
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Made reservation,got the confirmation e-mail. No pickup. Called and was told by Rory,You guess it,that I was not on the list. I missed my flight and my daughter's birthday and had to disappoint my grandsons.He told me I could get another flight ,but it was an extra...
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Gold Canyon, Arizona
#429003
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I prepaid a round trip to phx from Apache junction..the pick up was fine ..On time and helpful.I called when I arrived at phx for a ride home and told they would find my driver and call me back in 10 minutes .when i tried calling back after 20 minutes they didn't...
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beutlerdale
beutlerdale

Sounds familiar not sure how any scoundrel companies like this can sleep at night.

#413999
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Paid for round trip service to/from Mesa Gateway airport. Ride to the airport was fine. Upon return called and was told driver was dropping someone off it would be 20-30 min. After 50 minutes was put on hold and they never came back. When I attempted to call back, they...
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#395930
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The listings on this site have the wrong phone numbers and web site on the listings. Arizona Value Shuttle's phone number is NOT480-982-2555 or 855-982-2555. Their's is 480-893-1383. Their competitor's phone number is 480-982-2555. ...
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Anonymous
Valu Shuttle ( Rory Grimes And

They donot pay their Drivers. there are 56 Labor Issue Complaints on them. the Shuttle vans are JUNK!!!!The Office is a old house. 2 homeless guys living in the back rooms, W...

#314780
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Don't count on AZ Value Shuttle to pick you up with a prepaid reservation. I had a reservation and pick up time of 4:30 a.m. for a 5:50 flight at the Mesa-Gateway airport. I began calling at 4:40 when no one had shown up, no one could tell me when I was to be picked...
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#321877
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I was the office manager for Arizona Value Suttle for over 5 years. My husband was a driver for about 9 years. We left in July of last year and were both owed 2 weeks back pay. They never paid us. We filed a complaint in late July with the Dept of Labor and in...
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#297666
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Contact Arizona Value Shuttle

Mailing Address:
Arizona Value Shuttle
Apache Junction, AZ
Phone:
(480) 649-8000
More
I called to book a reservation with value shuttle the person on the phone was very rude then when i called back to confirm they could find my reservation anywhere again i was treated rude i would walk before i ever call them again i guess i should have read the reviews...
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#310951
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