Made reservation,got the confirmation e-mail. No pickup.
Called and was told by Rory,You guess it,that I was not on the list. I missed my flight and my daughter's birthday and had to disappoint my grandsons.He told me I could get another flight ,but it was an extra $200 dollars. He did say that he would give me a free ride to the airport, But no way would even think of depending on them to get me there ,right? Like fool me once shame on you,fool me twice shame on me.
Arizona Value Shuttle not reliable.Do not use them if you need to get to the airport on time. Ruining people's day One customer at a time.
Monetary Loss: $401.